We view the Transition Process as a crucial element in providing security. Whether transitioning from one company to another or starting at square one, we work with you from the beginning to ensure a smooth and professional transition.
When our services are engaged the first thing we do is build a transition team. We build that team around a member of our excellent District Manager Staff, selecting the District Manger that has the best knowledge and skills for your industry and your organization. Our District Manager will meet with your organization to clarify exact details of your security plan. The District Manager will walk your site; take digital photographs of key locations, items, and personnel (with your permission). Equipped with this information the District Manager will develop your security team and a set of custom post orders for your location.
With a clear skill set having been identified, the Personnel Department will begin locating primary and secondary officers whose skill sets match the requirements on your account. Those officers will then be pre-trained on your account, along with our Rover and Field Supervision Teams. Before we begin service on your site all Officers cleared to work your site will be trained on the specific needs and requirements of your location.
Upon assuming responsibility for security duties at your location, your District Manager will be on hand to ensure everything goes smoothly and according to plan.
If your location is more the 50 miles from our office we will begin a remote Transition.
We will place the District Manager leading your transition team in your immediate area to perform officer procurement and assessment. We will build a team from your local area to perform all the necessary requirements for your location providing orientation and training where necessary. We will utilize every resource available to our organization to ensure that you have the correct officers in place to provide you with the highest quality security.
We focus on our client's specific requirements and delivering pro-active security solutions day after day, night after night. 100% coverage means satisfied clients that feel secure with their choice of security provider.
Our goal is to rank Number 1 with you too. We have a customer service team that communicates with you on a bi-weekly basis from the corporate office. This contact is in addition to the communication with your local managers. The Customer service representative is there to insure quality service and satisfied customers.
We conduct weekly client reviews to make sure that problems are solved fast and that potential problems never develop into crisis situations. The entire management staff is called in to discuss in detail issues and problems at your posts. We work to keep up to date and ahead of the problems.
During this meeting we review your account. Our management team evaluates and reports on scheduling, turnover, incidents and personnel to make sure that we are being pro-active in serving our clients.
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Our reputation in the security industry for personal attention is uniquely different. Champion National Security approaches each client individually matching security associates and supervisory staff to their needs.
Over the years we have continually fine tuned our procedures and methods to meet the concerns of our clients. The result is a highly responsive organization that thrives on personal attention to client's security concerns. Systems to insure continuous contact and weekly account reviews assure each one of our clients that receive the personal attention that makes a difference.
Champion National Security is focused on total security. That means we bring an experience based custom solution to each project and post. Our clients tap into over 23 years of proven security solutions. You can rely on security that meets and exceeds your expectations by identifying and anticipating potential security issues.
Champion National Security,Inc. recognizes the massive diversity of security requirements based on the unique conditions, characteristics and facilities presented by each post and position. Our management team works to identify and plug all identifiable security gaps resulting in a security blanket on which you can rely.
Problem Solvers
Champion National Security, Inc. views our clients as partners in their own security projects. As such we recognize the importance of ongoing client input. Our success may depend on meeting a specific concern or early identification of a potential problem. That's why we have policies in place that provide immediate access to officer training records and background checks. We provide for immediate replacement of officers deemed unsatisfactory by our clients.
Post Orders
We operate from written post orders. Written orders are critical when you want accountability. Written post orders insure consistency from shift to shift and day to day regardless of staffing. Everyone knows what's expected. Supervisors and staff can focus on pre-planned, thought out specifics.
Personnel Change Forms
Nothing defines quality security more than matching the right personnel to your security need. Our more flexible system means you get guards that match your needs or we replace them immediately. This form is sent to you whenever there is any significant change on your account. You know which officers are coming and going. We keep you informed of turnover and what can be done to prevent it.
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